FAQs

Are your ALL-TOP, AURORA, SKYFIRE and JETX products genuine?

Yes. We distribute these brands directly and every product listed under them is genuine stock, not a copy or grey import.

What's your return policy?

You can return most items within 7 days of purchase if they're in original, resellable condition. Faulty or defective items are covered separately under your rights in the Consumer Protection Act. See our Refund Policy for the full details.

Do you deliver across South Africa?

Yes, via The Courier Guy. See our Shipping page for rates and delivery times.

How much is shipping?

Standard shipping is R200, and orders over R3,500 qualify for free standard shipping.

How do I track my order?

You'll receive tracking details by email as soon as your order is dispatched.

Do your parts need to be professionally fitted?

Some products — like grilles, suspension components and certain lighting — are aftermarket, non-OEM parts and we recommend having them installed by a qualified fitment centre. Product pages will note this where relevant.

How can I get in touch?

Email us any time at irontrailoutdoor@gmail.com or visit our Contact Us page.

Can I see your products in person before I buy?

We're online-only, but you'll find us in person a few times a year at 4x4 and outdoor shows, including the Go Outdoor Show at the Durban Exhibition Centre.